Cancel/ Change Order

At Litlebaner, we strive to ensure a transparent and fair shopping experience for all our customers. This policy outlines the conditions under which refunds are processed to ensure full compliance with global e-commerce standards and to protect your consumer rights.

1. Order Cancellation & Modifications (4-Hour Window)

We understand that plans can change. Litlebaner offers a 4-hour window after placing an order to request adjustments or cancellations.

• Timeframe: Cancellation or modification requests must be submitted within 4 hours of the initial purchase.

• How to Request: You can reach us via:

  • Email: support@litlebaner.com

  • Website: Using the “Contact Us” section or submitting a support ticket.

• Important Note: After this 4-hour window, the order enters the processing and packaging stage. At this point, we are unable to make further changes or cancellations.

2. Refund Eligibility

Once a return is received and inspected (according to our Return Policy), we will notify you via email regarding the approval or rejection of your refund.

• Approved Refunds: If approved, your refund will be processed immediately.

• Method of Refund: The credit will automatically be applied to your original method of payment (Credit Card, PayPal, etc.).

• Processing Time: Please allow 5 to 10 business days for your financial institution to post the refund to your account.

3. Address Accuracy & Refund Liability

Accurate delivery information is critical.

• Customer Responsibility: It is the customer’s responsibility to ensure the provided shipping address is complete and accurate, including street name, apartment number, city, state, and ZIP code (e.g., 192 W Villa Rd, Villa Rica, GA 30180, United States).

• Liability: Litlebaner is not liable for failed, delayed, or lost deliveries caused by incorrect or incomplete address information provided by the customer. In such cases, refunds may not be applicable.

4. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

1. Re-check your bank account or contact your credit card company.

2. Contact your bank as there is often a processing delay.

3. If you have done all of this and still have not received your refund, please contact us at support@litlebaner.com.

5. Contact Information

For any questions regarding our Refund Policy, please contact our support team:

• Brand Name: Litlebaner

• Address: 192 W Villa Rd, Villa Rica, GA 30180, United States

• Phone: (+1) 262 386 0450

• Email Support: support@litlebaner.com

• Support Hours: Monday – Saturday: 8:00 AM – 7:00 PM (EST)