Return Policy

At Litlebaner, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process designed to protect your interests.

1. Return Period

You have a window of 30 days from the date your package is delivered to initiate a return request. Requests made after this 30-day period will unfortunately not be eligible for a refund.

2. Acceptable Item Conditions

To ensure a fair process for all customers, we accept returns for items in the following conditions:

• New & Unused: Items in their original, pristine condition with all tags and packaging intact.

• Slightly Used: We understand you may need to try an item on. We accept returns for products that show minor signs of use, provided they are clean and undamaged.

3. Reasons for Return

We accept return requests for various reasons, including:

• Defective or Damaged Products: If the item arrived damaged due to shipping or has a manufacturing defect.

• Customer Remorse: If you changed your mind, ordered the wrong size, or the item did not meet your expectations.

Note: We do not currently offer direct exchanges. Please return your original item for a refund and place a new order for the desired replacement.

4. Return Process & Fees

We strive to make the return journey as effortless as possible:

• Return Method: All returns must be sent back via mail.

• Return Shipping Label: For your convenience, a pre-paid return shipping label is included inside your original package. Simply attach it to your return box.

• Return Shipping Cost: Shipping is 100% Free for all returns using our provided label.

• Restocking Fee: We do not charge any restocking fees.

5. Refund Timeline

• Inspection: Once your return is received at our facility, our team will inspect the item within 1-2 business days.

• Processing: After approval, your refund will be processed and credited back to your original method of payment.

• Total Time: You can expect to see the funds in your account within 7 business days after we receive the return.

6. Contact & Support

If you have any questions regarding a return or need assistance with your pre-paid label, please reach out to us:

• Address: 192 W Villa Rd, Villa Rica, GA 30180, United States

• Email: support@litlebaner.com

• Phone: (+1) 262 386 0450

• Support Hours: Monday – Saturday: 8:00 AM – 7:00 PM (EST)