Our Return & Refund Policy

1. Return and Refund Eligibility

Our return policy allows you to request a return and receive a refund under the following conditions:

• Returns are accepted within 30 days of receiving your order.
• Products must be in their original condition, unused, and in the original packaging.
• Some items, such as personalized or custom products, may not be eligible for returns or refunds.

2. Return Process

To initiate a return, please follow these steps:

1. Contact us via support@litlebaner.com to notify us of your return request.
2. We will provide you with a return shipping label.
3. Pack the product securely in its original packaging.
4. Send the product back to us using the provided shipping label.

3. Refund Process

Once we receive and inspect the returned product, we will process your refund:

• Refunds will be issued to the original payment method.
• The processing time for refunds is up to 10 business days after receiving the returned product.

4. Shipping and Handling Costs

Shipping and handling fees for returns are covered by the customer unless the return is due to a defective or incorrect item. For this return, the fee is $0.

5. Non-Refundable Items

Some items are non-refundable, including:

• Items marked as non-returnable at the time of purchase.
• Gift cards, downloadable products, and some health and personal care items.